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Last updated: 12.02.2026
We ship exclusively within Switzerland.
Orders are processed within 1–3 business days after receipt of payment.
Shipping is carried out via recognised Swiss carriers (e.g. Swiss Post or equivalent).
Available shipping options and costs are displayed at checkout.
Estimated delivery time: 1–3 business days after dispatch.
Delivery times are indicative and not guaranteed.
Shipping costs are shown separately before order confirmation.
Free shipping may be offered depending on promotions or order value.
Risk passes to the customer upon delivery to the carrier, unless mandatory Swiss law provides otherwise.
If tracking shows “delivered” and the parcel has not been received, customers must notify us within 5 days so we can initiate an investigation with the carrier.
Customers are responsible for providing a correct delivery address.
Additional shipping costs due to incorrect addresses may be charged.
Visible transport damage must be reported within 5 days with photos of:
We will arrange a replacement or refund where appropriate.
We reserve the right to make partial deliveries where necessary.